What does it mean when my Turbo runs out?

Your Turbo allocation is the number of Gbs you are given that are unshaped (meaning very fast). If you are on a subscription with 5 Turbo Gbs, that means your first 5 Gbs will be high-speed. Once those are used up, your traffic will be shaped according to your subscription (see details here).

If you extend or upgrade your subscription, your Turbo usage gets reset when your subscription rolls over to the new month.

Warning messages will be sent to your primary email address when you are close to using up your Turbo Gbs, but if that happens, don't worry. You will still be able to access the Internet, simply at reduced speeds. If the reduced speeds are not enough for your needs, you can either upgrade your subscription, or top up your Turbo through the accounts portal.

Turbo allocation is only applicable to our unlimited packages

WIZ Client FAQ

How do I view my WIZ Account Details?

How do I view my WIZ Usage Details?

How do I subscribe to a WIZ Package?

How do I make a payment?

How do I contact WIZ Support?

How can I estimate my data usage?

What does it mean when my Turbo runs out?

How do I change the Network Name (SSID) of the WIZ WiFi Router ?

How do I change the security key of the WIZ WiFi router?

How can I change my WIZ portal password?

What are the Peak and Offpeak Times?

How to Troubleshoot Internet Connection Issues